Appointment Policy

 

To allow ample time for all patients and scheduled surgical procedures, we operate by appointment.  Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.  For the safety of all animals in our care, we require that all vaccinations be up to date.  Even though we give every effort to making our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets.  We require that animals be placed on a leash or in a pet carrier before entering the waiting room.


Payment Policy

We require full payment at the time services are rendered. For your convenience we accept Visa, MasterCard and cash.  Personal checks are accepted after a client has an established payment history with us.


Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.  All cats must be presented in an appropriate cat carrier or on a leash.